Secure payment

Security Policy

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At The Lair, your security and privacy are our top priority. We are committed to protecting your personal and payment information when you shop with us online at https://the-lair.co.uk.

1. Secure Website (SSL Encryption)

Our website is protected by a valid SSL (Secure Sockets Layer) certificate. This means that all information you enter on our site — including your name, address, and payment details — is encrypted during transmission and cannot be read by third parties.

You can confirm this by looking for the padlock icon in your browser’s address bar and the “https://” prefix in our web address.

2. Safe Payments via Stripe

We use Stripe, a leading global payment processor, to securely handle all card payments. Stripe is fully PCI DSS Level 1 compliant — the highest level of security certification in the payments industry.

Your card details are never stored on our servers and are transmitted directly to Stripe’s encrypted system using secure protocols. Stripe uses advanced encryption, fraud prevention tools, and continuous monitoring to protect your transactions.

3. Data Protection

All personal information is handled in accordance with the UK GDPR and the Data Protection Act 2018. For full details, please refer to our Privacy Policy.

We do not sell or share your information with third parties for marketing purposes without your explicit consent.

4. Account Security

If you create an account on our website, you are responsible for choosing a secure password and keeping your login details confidential. We recommend using a strong password and updating it regularly.

If you suspect any unauthorised use of your account, please notify us immediately by emailing sales@tlsystems.co.uk.

5. Fraud Prevention

We reserve the right to carry out additional verification checks or request further details if a transaction appears suspicious. This is to protect both our customers and our business from fraud.

6. Contact Us

If you have any questions about the security of our website or payment systems, please contact us: